This is a minor thing but what is frustrating and extremely annoying is how your treated after. There are more places to choose from in the, sofitel london heathrow hotel hounslow, sofitel hotel london heathrow, sofitel hotel hounslow, london sofitel, Frequently Asked Questions about Sofitel London Heathrow. . Front desk staff will greet guests on arrival, Guests are required to download the property's Accor Hotels mobile app before check-in, Credit card required for incidental charges, Government-issued photo ID may be required, Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding, Secured covered onsite self parking (GBP 25.00 per night), Height restrictions apply for onsite parking, English breakfast (surcharge) each morning 6 AM10:30 AM, Climate-controlled air conditioning and heating. Free WiFi, 35 m Children aged 12 years and above are considered adults at this property. Vivre is the hotel's main restaurant and your breakfast venue. Alessandro Mortillaro General Manager. Check-out time is noon. Comfortable bed, spacious bathroom and great walk-in shower. At the perfect Sofitel London Heathrow Hotel Hillingdon WiFi is provided for free. The nearest metro station to the Hillingdon hotel is Heathrow Terminal 5, set within 5-minute walk away and the closest bus station is The Square placed within a 10-minute walk away. Directions. Kind regards. Rooms are comfy, clean and well maintained. Hotels near No1 Lounge - Heathrow Terminal 3, Hotels near Club Aspire Lounge - Heathrow Terminal 3, Hotels near The Windsor Castle Bar and Restaurant, Hotels near Heathrow Airport Plane Spotting, Hotels near St. Margaret's Greater London Station, Hotels near Richmond University - The American International University in London, Hotels near The American University in London, Hotels near Heythrop College, University of London, Hotels near Imperial College School of Medicine. Tripadvisor performs checks on reviews. It's so convenient and quiet and clean. Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. The room service team were great, especially Noor who took my order and turned it around very quickly.

This property accepts credit cards, debit cards and cash.

, Sofitel London Heathrow Hotel West Drayton. Alessandro Mortillaro General Manager. Important Advice. We look forward to welcoming them back soon. Guests can expect a full VIP service, with amazing facilities including a champagne bar, award winning restaurant, a state of the art health spa and gym, and a choice between 605 incredible rooms. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Meals are served in Vivre restaurant, La. Kind regards. Best Airport Hotel by Business Traveller UK 2022, Rosette-winning restaurants, La belle poque and Vivre. A damage deposit of GBP 100 is required on arrival. The Hotel also offers a State-of-the-art Health Spa and Gym and on-site car park. We have stayed a number of times and exemplary staff Mr. Abhi makes us feel like a special quest everytime. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Overview. We also offer diverse dining options including our 3 AA Rosette Restaurant where guests can experience rich global flavours. Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom in Heathrow, catering up to 1300 people. I stay here for business purposes, the first time I had an awful experience let down by the switchboard staff. All cots and extra beds are subject to availability. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Vivre, which is one of 2 restaurants and serves breakfast and dinner. Room types may vary. Dear Explorer_DP, Thanks for your comments, we are sorry to hear your recent experience did not meet your expectations please accept our most sincere apologies for any inconvenience caused. We had to operate manually and were unable to provide basic functionalities such as check in and payment. Claim your listing for free to respond to reviews, update your profile and much more. The hotel is relaxing and I am always made to feel like I am a welcomed guest. Since your last email the team has reached out to you to explain about the incorrect billing charges caused by the system mistakenly adding 75 per night to your room. It's so convenient and quiet and clean. Find the travel option that best suits you. The proximity to the terminals and express trains to central London are also a bonus. Conveniently situated, discover London's many attractions only 21 minutes away by train. Good vibe and food and the cocktails were amazing . Our award-winning hotel features 605 luxurious bedrooms and suites with modern amenities and the largest ballroom in Heathrow, catering up to 1300 people. Are there restaurants at or near Sofitel London Heathrow? English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter, Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels), Cashless transactions are available for all charges at the property, Protective shields in place at main contact areas, Enhanced food service safety measures are in place, Individually-wrapped food options available for breakfast, lunch, dinner, and through room service, Reservations are required for the use of certain onsite facilities, On-site PCR COVID-19 testing is available for a GBP 99 fee; reservations required for on-site testing. During times of uncertainty, we recommend booking an option with free cancellation. Kind regards. Bienvenue to Sofitel London Heathrow. You would never expect that this hotel would be at an airport Would 100% recommend! Great to see the team giving you such an amazing welcome and experience, the hotel is ideal to unwind and relax with family and friends before a flight out. What are the check-in and check-out times at Sofitel London Heathrow? Great to see Abhi giving you such an amazing welcome and experience, he is often recognised by our guests for his service attitude and genuine manners, and we are proud of working with him. Good vibe and food and the cocktails were amazing . The Sofitel MyBed designed exclusively for Sofitel, complimentary WIFI, mini fridge and soundproof windows are just some of the smart lifestyle touches at Sofitel London Heathrow. Please note that the credit card used to book must be presented on arrival. They also make you feel special as an Accor member which always helps. Hotels near No1 Lounge - Heathrow Terminal 3, Hotels near Club Aspire Lounge - Heathrow Terminal 3, Hotels near St. Margaret's Greater London Station, Hotels near Richmond University - The American International University in London, Hotels near The American University in London, Hotels near Heythrop College, University of London, Hotels near Imperial College School of Medicine. Price from $102 per night Check availability Most booked hotels near London Heathrow Airport in the past month See all Good Sofitel London Heathrow Very Good Experience our unrivalled facilities designed for the global traveller and personalised service from the heart. The cheapest price a room at Sofitel London Heathrow was booked for on KAYAK in the last 2 weeks was 148, while the most expensive was 189. Bienvenue to Sofitel London Heathrow. During times of uncertainty, we recommend booking an option with free cancellation. Does Sofitel London Heathrow Hotel Hillingdon have nearby restaurants? We stayed ahead of a flight to the US and it was great. Central London can be reached with direct train services from Heathrow Airport. What are the cleanliness and hygiene measures currently in place at Sofitel London Heathrow? The food is beautiful, well presented and served with a passion for excellence ..indeed if you wish to experience the best omelette on the planet then Edi the breakfast chef is invariably on hand to provide the most wonderful greeting ,and memorable breakfast, to start your day positively Sofitel is clean , fresh , deliciously vibrant and evokes a serene calmness which augers well for a business, pre flight stay or indeed business meetings in the various suites , all catered for with truly wonderful dedicated staff who work seamlessly with such symbiosis to provide a great experience for all . Is the perfect Sofitel London Heathrow Hotel located near the city centre? Please check your selected room for the maximum capacity. The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. The staff speaks multiple languages, including English, French, German, Hindi, and Polish. Are any cleaning services offered at Sofitel London Heathrow? Overall great place to stay. Sofitel London Heathrow puts you only 3.5 mi (5.7 km) from the airport, and within a 15-minute drive of Windsor Castle. Dear serpapimenteld, Thanks for your review, we are so pleased you enjoyed your stay. When travelling again please do not hesitate to reach out to me (H6214-gm@sofitel.com) in advance. We would like to thank you for your patience and understanding, this has also been a very frustrating time for us as we have been unable to provide the service standards we normally strive for. It has a modern health spa, a 24-hour gym, 2 bars and 2 restaurants. Find a Sofitel London Heathrow cancellation policy that works for you. Flat-screen TV Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. We use cookies to ensure that we give you the best experience on our website. Which airport is close to Sofitel London Heathrow Hotel Hillingdon? Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests. Add to wishlist. The lack of customer service is actually shocking, your promised to be looked after but return home to demands of 150 for an outstanding amount and room upgrade! See 17,425 traveller reviews, 3,040 candid photos, and great deals for Sofitel London Heathrow, ranked #5 of 35 hotels in Hounslow and rated 4.5 of 5 at Tripadvisor. Conveniently situated, discover London's many attractions only 21 minutes away by train. Tea/Coffee maker Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). Other highlights at this luxurious hotel include a bar/lounge, a sauna, and a steam room. so plentiful for the 30 pp paid that we ended up bringing half the scones and all the pastries back to our room to finish that evening. What is the closest airport to Sofitel London Heathrow Hotel Hillingdon? We look forward to welcoming them back soon. If you dont book a flexible rate, you may not be entitled to a refund. Alessandro Mortillaro General Manager. American Express. Very appreciative of Gauri and her team for helping me mark a special occasion for a family member. Does Sofitel London Heathrow have airport transportation? Self parking costs GBP 25.00 per night. Rooms are comfy, clean and well maintained. Beds are lovely and big. What food & drink options are available at Sofitel London Heathrow? Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. However, parking packages can be arranged with the property after booking (parking packages are subject to availability). Dear Q5247UWsusanm, Thanks for your ongoing support and loyalty, it's always a pleasure to look after your. We look forward to welcoming them back soon. Experience our unrivalled facilities designed for the global traveller and personalised service from the heart. We always stay at this hotel prior to our flight from the UK to the USA. Book at Accorhotels.com Soundproofing Lavinus & Gemman were the best. We also offer diverse dining options where guests can experience rich global flavours. What are some restaurants close to Sofitel London Heathrow? You cant hear the planes, which is something I was worried about. All rights reserved. There's a hotel reservation desk, run by We Know London, in the arrivals area of each terminal. Staff across all areas are welcoming, kind and helpful from the outset Our rooms were well appointed , spotlessly clean and wonderfully quiet given we are adjacent to the airport, not to mention other rooms around you The public rooms are spacious and comfortable from the Sphere Bar serving great drinks and offering a tv area to watch sport if you wish, to the T5 salon serving delicious lunches and a truly scrumptious Afternoon Tea If you wish to sit quietly there are plenty of areas and seating styles to suit including the Zen garden and a truly sumptuous Spa offering Sauna Steam and pool facilities with fabulous spa treatments carried out by amazingly talented professional staff . In French Vivre restaurant you can taste some of traditional British dishes. I am not one to usually review hotels but the Sofitel at Heathrow is fantastic. Wonderful relaxing hotel conveniently located a short walk to T5. Guests are required to show a photo identification and credit card upon check-in. We recommend calling ahead to confirm details. Are there opportunities to exercise at Sofitel London Heathrow? Guests can benefit from a hydro massage shower, a hot tub and a steam room at Sofitel London Heathrow Hillingdon. We recommend booking a free cancellation option in case your travel plans need to change. Varies according to period and availability. - See 17,428 traveller reviews, 2,919 candid photos, and great deals for Hounslow, UK, at Tripadvisor. Cocktails, wine, Draught beer, small bites and pub influenced gastronomy are served. The price is only guaranteed at the time of booking. From the East, exit at Junction 4 on the M4, then follow signs to Heathrow Terminal 5. Sorry, pets aren't allowed, but service animals are welcome. See more questions & answers about this hotel from the Tripadvisor community. Reservations are required. Again incompetence at its best! The piece de resistance was the afternoon tea which the charming and professional Clive had booked for me the day before, and during which we were assisted by Clinton, Anushka, Sherry and Clive. This is not something we have experienced so far, the billing invoice has now been rectified. Dear shopasaurus, Thanks for your review, we are so pleased you enjoyed your stay. Air conditioning Kind regards. Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. Jan 21 2023, 1:03 pm. Guests of the perfect Sofitel London Heathrow Hotel Hillingdon can enjoy European cuisine in the onsite a la carte restaurant Vivre with a high rating of 4.5. Our team checks each review posted on the site disputed by our community as not meeting our. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Soundproofing During the stay at the perfect 5-star Sofitel London Heathrow, guests may pay a visit to Heathrow Airport in London (2.1 km) and Bedfont Lakes Country Park (4.7 km) or attend Liquid Leisure Windsor, placed within a 10-minute drive. Striking Icelandic dcor and a fireplace enhance the vibrant mood of this popular bar and lounge in London Heathrow. Traditional afternoon tea is served daily at the Tea Salon from 11am to 4.30pm. Sofitel London Heathrow is situated in Hillingdon district, 6 km to London Motor Museum. Great to see the team giving you such a warm welcome. Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ C See more 7,253 people like this Le Bar Parisien invites you to experience French opulence, the glamour and the pleasure. All rooms of the perfect Sofitel London Heathrow Hotel feature tea and coffee making equipment as well as a laptop safe and smoke detectors, some of them boast en-suite bathrooms along with a roll in shower. Great to see Lavinus and German looking after you so well, Sphere Bar is a great destination showcasing the best wines, ales and cocktails prepared by our talented mixologists. The hotel boasts panoramic views of the airport thanks to its location You can enjoy massages, body treatments, and facials Guests can appreciate other amenities such as a bar and a 24-hour gym. Terminal 5, London Heathrow Airport, Hounslow TW6 2GD England, Lock in the lowest price from these sites. It is rewarding when our employees are recognised for their efforts and service attitude. This is the version of our website addressed to speakers of English in United Kingdom. * Perk up after a long flight in a spacious 24-hour fitness studio, free access for hotel residents. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Vivre, which is one of 2 restaurants and serves breakfast and dinner. Ensuite bathroom We had a special occasion there and the staff went out of their way to make it a great experience for us by adding some extra personalisation. The hotel boasts panoramic Fellow travelers love the comfortable beds and overall value. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. There are alternative spas available in this region. so plentiful for the 30 pp paid that we ended up bringing half the scones and all the pastries back to our room to finish that evening. We always strive to personalise the experience of every guest to ensure they treasure positive and long lasting memories. Refrigerator Sofitel Hotel & Resort On 5 Continents,over 40 Countries,more than 120 Addressesand Counting Whether located in the heart of a bustling city like Paris, London, New York or Sydney, or nestled away in the quieter landscapes of Morocco, Egypt, French Polynesia or Thailand, every Sofitel address is a call to indulge inand celebratethe . Is parking available at Sofitel London Heathrow? La Belle Epoque combines the best flavours of both British and French Cuisine. Book Sofitel London Heathrow, Hounslow on Tripadvisor: See 17,428 traveller reviews, 3,046 candid photos, and great deals for Sofitel London Heathrow, ranked #5 of 35 hotels in Hounslow and rated 4.5 of 5 at Tripadvisor. Soundproofing Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. I had an excellent stay at the Sofitel Terminal 5 at Heathrow as always. This is the version of our website addressed to speakers of English in the United States. Leonardo Hotel Brighton - Formerly Jurys Inn Hotel, Doubletree By Hilton London - Docklands Riverside Hotel, Holiday Inn London Gatwick - Worth, An Ihg Hotel Crawley, Andaz London Liverpool Street - A Concept By Hyatt Hotel, Nyx Hotel London Holborn By Leonardo Hotels.